VIP plan
Calculate your custom VIP pricing
VIP base plan
$5,000 / month Billed annually
Designed for operators and enterprises with complex contact centre operations and security requirements.
100,000 interactions
Includes 100,000 total interactions. An interaction can be a text message, voice message, or email sent within a conversation.
Unlimited AI agents
Customize and deploy unlimited assistants for audience communications across various channels.
Unlimited languages
Enable people, AI assistants, and agent communication in any language.
Unlimited channels & integrations
Enable people, AI assistants, and agent communication through all messaging channels and integrations.
Unlimited team members
Enjoy unlimited users, teams, and sub-companies within your organization.
All platform features
Support people with the world's most advanced customer experience platform.
Complete + custom analytics
Access Yola's full analytics suite and generate custom trackers unique to your use case.
Club
Add-On
+$4,500 / month Billed annually
Our highest enterprise-level features offer maximum capabilities for your team.
Live translation
Agent-facing translation feature for real-time, cross-language communication in your inbox.
Platform white-labelling
Convert the Yola Platform logo and colours to match your brand for consistency with clients and agents.
On-premise or hybrid hosting
Meet compliance and local data management needs with on-premise hosting for complete control over data storage and processing.
Auto-apply livechat tags
AI automatically applies tags to livechats based on chat history.
Auto-apply ticket tags
AI automatically applies tags to tickets based on ticket context.
Hourly data auto-syncing
The frequency that AI assistant can retrain on provided URLs.
Unlimited support
Access unlimited support for all modules and features, along with personalised service as required.
Legend
Add-On
+$7,500 / month Billed annually
Make Yola your own by aligning our technology advancements with your custom needs.
Roadmap authority
Define the function, scope, and requirements of net new features serving your teamʼs productivity and growth.
Roadmap prioritization
Stack rank engineering tasks, determining the release order of new features.
Dedicated engineer
Accelerate development with a fulltime, fullstack engineer assigned to producing your priority features.
Early access
New releases behind feature flags will be immediately unlocked for your teamʼs production use.
Dedicated prompt engineer
Get a dedicated prompt engineer to help set up and optimise your AI agents for a personalised, intuitive user experience.
$0
/ month
Sportsbet.io
We needed an AI-based solution to automate player support in 10 languages for 600+ chats per day. Yola does it all via webchat, LINE and Telegram and integrates with our player management system.
55%
inquiries automated
See the case
Book your demo
See how AICX can boost your enterprise's customer experience